Founded in 2006, Homestead Security Services Ltd. set out itself to be a leading contract security firm in the property, corporate, industrial, commercial, and construction industries. The company is a member of the Protective Security Industry Association (PSIA).
At Homestead Security, there are several values which we hold in high regard, and we expect these values in every member of our team. These values are charity, honesty, fortitude, reliability, integrity, temperance, faith, and hope. We believe that these values set us a step above the rest, and allow our team members to provide high quality security services in a very professional and efficient manner.
Homestead Security’s mission is to: Provide high-quality, affordable contract security solutions Create and cultivate long-term relationships with clients Respond immediately to the changing needs of our clients Achieve complete customer satisfaction Improve our services continuously Maintain professional relationships to achieve the highest standard of performance.
The vision at Homestead Security, is of a highly trained and efficient team of security and customer service personnel, ready for anything that may occur and quick to respond to customer needs and concerns.
At Homestead Security every person in our company is a member of the team and a team player, with the expectation and need that they perform their duties to their fullest capacity and potential. Our objective is a commitment to the highest quality security and customer service. The client satisfaction is our main focus, reached through innovative and cost effective security services. We will lead the security industry in trained officers and rapid customer service.
What makes us different?
Customer service and training are real problems for the security industry, and our company aspires to raise these to new heights, requiring extremely strict training requirements and providing excellent and fast customer service with no turnaround time. These two areas are sadly lacking, and may lead to security problems. Our security officers are given on the site training and orientation, support when needed, and first aid training. Contact numbers are available at all times, and the officers are trained in when and how to use these numbers if necessary. We are different because we offer excellent customer service together with excellent security training and services.
HOMESTEAD’S SECURITY SOLUTIONS
Timau Road , Off Argwings Kodhek Road
P.O. Box 55921 – 00200 NAIROBI
Tel: 020 8068 577/2525 965
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